SHIPPING POLICY

Last Updated: September 11, 2026

Thank you for shopping with Boreal Slat.

ORDER PROCESSING

Orders are generally processed within 1–3 business days.

Orders placed on weekends or public holidays may begin processing on the following business day.

Processing times may occasionally be longer during periods of high demand.

DELIVERY ESTIMATES

Standard delivery generally takes approximately 3–10 business days after processing.

Delivery times are estimates and may vary due to destination, carrier delays, weather, holidays, high-volume periods, or other circumstances outside our reasonable control.

TRACKING

When tracking information becomes available, customers may receive a shipping confirmation email containing their tracking number.

Tracking information may take time to update after the shipment has been handed over to the carrier.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, contact us immediately at support@borealslat.com.

Once an order has shipped, we cannot guarantee that the delivery address can be changed.

LOST OR DELAYED SHIPMENTS

If your shipment appears significantly delayed or tracking has not updated for an extended period, please contact us.

We will review the available shipping information and assist with the appropriate next steps.

DAMAGED SHIPMENTS

If your package arrives damaged, take clear photographs of the packaging and products before disposing of any materials.

Contact us at support@borealslat.com with your order number and photographs.

CONTACT

Boreal Slat
171 Sunshine Dr
Amherst, NY 14228
United States

Email: support@borealslat.com